Build views and run automated actions to easily manage your contacts and data.
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Get access to all HubSpot's free marketing, sales, customer service, and contact
management tools in HubSpot CRM.
Build views and run automated actions to easily manage your contacts and data.
Get insight into what a contact is doing on your website. See page views, form submissions, sales activity, and more, all in one place.
Store records for every company in your database. View all your company details and communications in a single place.
Store, track, manage, and report on the deals (sometimes referred to as "opportunities") your sales team is working
Store, track, manage and report on the tasks and activities that make up your relationships with customers.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Log customer issues as tickets. They can then be assigned to team members, organized and prioritized, and tracked in a central location.
Create standalone, pop-up, embedded, and collected forms to gather the contact details that your business needs.
Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot CRM, and see which ads are generating customers.
Set up a shared inbox — for all incoming email and live chats — that your whole team can work from, easily managing 1-to-1 communications at scale.
See detailed metrics on sales activity and performance. Use the data to know how you're doing and where to improve.
Track one-off emails to contacts. Receive real-time notifications when emails are opened or clicked.
Save and reuse your best performing emails, and share them with your team for a faster and more consistent way to communicate with prospects.
Create a bank of reusable answers for prospects' most frequently asked questions that you can quickly add to live chats or emails to save time and help prospects faster.
Build a library of sales documents that you can easily share with prospects. Get insight into when and where prospects are most engaged.
Call prospects through VOIP from inside your HubSpot account. Calls can be recorded and auto-logged on the contact record for future reference.
Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.
Automatically capture contact information, have two-way communications with your audience, create chatbots, and report on chat volume through Facebook Messenger.
Associate specific data points with contacts, companies, and deals.
Build views and run automated actions to easily manage your contacts and data.
Get insight into what a contact is doing on your website. See page views, form submissions, sales activity, and more, all in one place.
Store records for every company in your database. View all your company details and communications in a single place.
Store, track, manage, and report on the deals (sometimes referred to as "opportunities") your sales team is working
Store, track, manage and report on the tasks and activities that make up your relationships with customers.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Log customer issues as tickets. They can then be assigned to team members, organized and prioritized, and tracked in a central location.
Create standalone, pop-up, embedded, and collected forms to gather the contact details that your business needs.
Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot CRM, and see which ads are generating customers.
Set up a shared inbox — for all incoming email and live chats — that your whole team can work from, easily managing 1-to-1 communications at scale.
See detailed metrics on sales activity and performance. Use the data to know how you're doing and where to improve.
Track one-off emails to contacts. Receive real-time notifications when emails are opened or clicked.
Save and reuse your best performing emails, and share them with your team for a faster and more consistent way to communicate with prospects.
Create a bank of reusable answers for prospects' most frequently asked questions that you can quickly add to live chats or emails to save time and help prospects faster.
Build a library of sales documents that you can easily share with prospects. Get insight into when and where prospects are most engaged.
Call prospects through VOIP from inside your HubSpot account. Calls can be recorded and auto-logged on the contact record for future reference.
Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.
Automatically capture contact information, have two-way communications with your audience, create chatbots, and report on chat volume through Facebook Messenger.
Associate specific data points with contacts, companies, and deals.
Creatte standalone,pop-up, embedded, and collected forms to gather the contact details that your business needs.
Send bulk emails that are tested and optimized for different devices and inboxes. Create better emails with a drag-and-drop editor and personalization tokens.
Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot CRM, and see which ads are generating customers.
Create static or dynamically updating contact lists based on various criteria using HubSpot CRM properties. Use them to power more personalized content in email, on the web, and more.
Set up a shared inbox — for all incoming email and live chats — that your whole team can work from, easily managing 1-to-1 communications at scale.
Connect team-wide email addresses to your Conversations inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.
Have 1-to-1 live chats with visitors as they browse your site, and give the information they need to turn them into qualified leads.
Use a bot to connect visitors to the right rep, route visitors to the most helpful content, and scale 1-to-1 communications.
Create content that looks good on multiple device types, and see it before it goes out.
Get in-depth, customizable data on your marketing performance, so you know how you're doing and where to improve.
Automatically capture contact information, have two-way communications with your audience, create chatbots, and report on chat volume through Facebook Messenger.
Associate specific data points with contacts, companies, and deals.
Creatte standalone,pop-up, embedded, and collected forms to gather the contact details that your business needs.
Send bulk emails that are tested and optimized for different devices and inboxes. Create better emails with a drag-and-drop editor and personalization tokens.
Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot CRM, and see which ads are generating customers.
Create static or dynamically updating contact lists based on various criteria using HubSpot CRM properties. Use them to power more personalized content in email, on the web, and more.
Set up a shared inbox — for all incoming email and live chats — that your whole team can work from, easily managing 1-to-1 communications at scale.
Connect team-wide email addresses to your Conversations inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.
Have 1-to-1 live chats with visitors as they browse your site, and give the information they need to turn them into qualified leads.
Use a bot to connect visitors to the right rep, route visitors to the most helpful content, and scale 1-to-1 communications.
Create content that looks good on multiple device types, and see it before it goes out.
Get in-depth, customizable data on your marketing performance, so you know how you're doing and where to improve.
Automatically capture contact information, have two-way communications with your audience, create chatbots, and report on chat volume through Facebook Messenger.
Associate specific data points with contacts, companies, and deals.
Sales Hub is built on top of HubSpot CRM, giving you access to all the tools you see in the HubSpot CRM.
Chat 1-to-1 with visitors as they browse your site, and give them the information they need about your business.
Scale live chat using bots. They can qualify leads, collect and store contact data, book meetings, and send leads to the right salesperson.
Connect team-wide email addresses to your Conversations inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.
Set up a shared inbox — for all incoming email and live chats — that your whole team can work from, easily managing 1-to-1 communications at scale.
Call prospects through VOIP from inside your HubSpot account. Calls can be recorded and auto-logged on the contact record for future reference.
Write one-to-one prospect emails, and schedule them for the right send and receipt time.
Track one-off emails to contacts. Receive real-time notifications when emails are opened or clicked.
Create a bank of reusable answers for prospects' most frequently asked questions that you can quickly add to live chats or emails to save time and help prospects faster.
Build a library of sales documents that you can easily share with prospects. Get insight into when and where prospects are most engaged.
Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.
See detailed metrics on sales activity and performance. Use the data to know how you're doing and where to improve.
Keep track of deals and predict future revenue based on how likely they are to close.
Automatically capture contact information, have two-way communications with your audience, create chatbots, and report on chat volume through Facebook Messenger.
Associate specific data points with contacts, companies, and deals.
Sales Hub is built on top of HubSpot CRM, giving you access to all the tools you see in the HubSpot CRM.
Chat 1-to-1 with visitors as they browse your site, and give them the information they need about your business.
Scale live chat using bots. They can qualify leads, collect and store contact data, book meetings, and send leads to the right salesperson.
Connect team-wide email addresses to your Conversations inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.
Set up a shared inbox — for all incoming email and live chats — that your whole team can work from, easily managing 1-to-1 communications at scale.
Call prospects through VOIP from inside your HubSpot account. Calls can be recorded and auto-logged on the contact record for future reference.
Write one-to-one prospect emails, and schedule them for the right send and receipt time.
Track one-off emails to contacts. Receive real-time notifications when emails are opened or clicked.
Create a bank of reusable answers for prospects' most frequently asked questions that you can quickly add to live chats or emails to save time and help prospects faster.
Build a library of sales documents that you can easily share with prospects. Get insight into when and where prospects are most engaged.
Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.
See detailed metrics on sales activity and performance. Use the data to know how you're doing and where to improve.
Keep track of deals and predict future revenue based on how likely they are to close.
Automatically capture contact information, have two-way communications with your audience, create chatbots, and report on chat volume through Facebook Messenger.
Associate specific data points with contacts, companies, and deals.
Service Hub is built on top of HubSpot CRM, giving you access to all the tools you see in the HubSpot CRM.
Log customer issues as tickets. They can then be assigned to team members, organized and prioritized, and tracked in a central location.
Chat directly with customers through a live chat widget on your website, giving them the help they need, when they need it.
Organize customer questions, including live chats and emails, in a shared inbox. Accessible to your entire team so you can manage 1-to-1 customer communications at scale.
Call prospects through VOIP from inside your HubSpot account. Calls can be recorded and auto-logged on the contact record for future reference.
Use a bot to create tickets and send visitors to the right service rep, or knowledge base article. Improving the efficiency of live chat, and helping you to scale 1-to-1 communications.
Connect team-wide email addresses to your Conversations inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.
Create a bank of reusable answers for prospects' most frequently asked questions that you can quickly add to live chats or emails to save time and help prospects faster.
Save and reuse your most helpful emails. Share them with your team for faster and more consistent customer communication.
Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.
Measure your customer service efforts. Get in-depth reports that show volume, category, and response times.
See productivity and response times broken down by rep, and use the data to spot high performers and who needs help.
See how long customers are waiting for their questions to be solved, and use the data to improve response times and processes.
Get data on your marketing, sales, and customer service performance. Use the data to know how you're doing and where to improve.
Track one-off emails to contacts. Receive real-time notifications when emails are opened or clicked.
Build a library of resources and collateral that you can easily share with customers. Get insight into when and where they are most engaged.
Automatically capture contact information, have two-way communications with your audience, create chatbots, and report on chat volume through Facebook Messenger.
Associate specific data points with contacts, companies, and deals.
Service Hub is built on top of HubSpot CRM, giving you access to all the tools you see in the HubSpot CRM.
Log customer issues as tickets. They can then be assigned to team members, organized and prioritized, and tracked in a central location.
Chat directly with customers through a live chat widget on your website, giving them the help they need, when they need it.
Organize customer questions, including live chats and emails, in a shared inbox. Accessible to your entire team so you can manage 1-to-1 customer communications at scale.
Call prospects through VOIP from inside your HubSpot account. Calls can be recorded and auto-logged on the contact record for future reference.
Use a bot to create tickets and send visitors to the right service rep, or knowledge base article. Improving the efficiency of live chat, and helping you to scale 1-to-1 communications.
Connect team-wide email addresses to your Conversations inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.
Create a bank of reusable answers for prospects' most frequently asked questions that you can quickly add to live chats or emails to save time and help prospects faster.
Save and reuse your most helpful emails. Share them with your team for faster and more consistent customer communication.
Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.
Measure your customer service efforts. Get in-depth reports that show volume, category, and response times.
See productivity and response times broken down by rep, and use the data to spot high performers and who needs help.
See how long customers are waiting for their questions to be solved, and use the data to improve response times and processes.
Get data on your marketing, sales, and customer service performance. Use the data to know how you're doing and where to improve.
Track one-off emails to contacts. Receive real-time notifications when emails are opened or clicked.
Build a library of resources and collateral that you can easily share with customers. Get insight into when and where they are most engaged.
Automatically capture contact information, have two-way communications with your audience, create chatbots, and report on chat volume through Facebook Messenger.
Associate specific data points with contacts, companies, and deals.
Invite your entire team to use HubSpot CRM. Each and every CRM user is free.
This isn't a trial. Your free access to HubSpot CRM never expires.
Store as many as one million contacts and companies.
Yes! HubSpot CRM is not a free trial. It’s 100% free — simple as that. You can add 1,000,000 contacts, unlimited users, and your free access to the CRM has no time limit. Just be aware that if you use HubSpot CRM with the Marketing Hub, the contacts you add to the CRM end up in both places, which could affect your Marketing Hub subscription’s contact tier pricing.
The core CRM functionality of HubSpot CRM is free for everyone to use. When you start using HubSpot CRM, within your account you'll also find some free versions of the tools available in the paid marketing and sales software. This means the CRM goes above and beyond what a typical CRM does so you can improve your marketing and sales processes.
Using the free or paid versions of the Sales Hub, you can connect HubSpot CRM to Gmail, G Suite, and many versions of Outlook.
The Marketing, Sales, and Service Hubs aren’t just integrated with HubSpot CRM — the CRM is actually the underlying database that powers all three products. This means all of your contact, company, deal, and task data is already accessible in all three places.
HubSpot CRM users have access to the HubSpot Community at community.hubspot.com for support. The mission of this inbound community is to provide users with a vibrant channel to ask questions, find answers, and engage with professionals from around the world about HubSpot software best practices.
You can think of a user as any person who has access to use the HubSpot software. You can always have unlimited free users of HubSpot CRM, whether or not you decide to upgrade some users a paid version of the Sales or Service Hub. That means even if you upgrade, you only need to pay for the users who need access to paid features — and your other CRM users will still remain free!
There are 3 ways you can get your account set up and running smoothly:
1. Set up everything yourself. If you are comfortable using new software this can be a great approach but a little time-consuming.
2. Hire a professional firm like InTouch Marketing to ensure your account is optimally set up so you can begin marketing right away.
3. Contact Hubspot support for help getting your portal set up. There may be a fee for this service, so contact Hubspot directly for pricing.
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